Is it time for a software refresher or to advance your current Vadim Software skills?
In addition to our annual training offered at our client conferences, we offer additional training programs throughout the year designed to improve staff productivity. The more you know your software, the more it can work for you. We believe in education and advancement of software skills.
Programs are scheduled periodically throughout the calendar year to provide training opportunities for new staff as well as refresh current staff that may be changing roles and responsibilities.
Training is available through online webinars making it easy and convenient for staff to attend without having to schedule time away from the office.
Has transferring balances between sub-ledgers have your mind going in circles? Join this session to learn how to transfer Accounts Receivable, Utility Billing and PL arrears to the tax roll, transfer credits from UB to PT and vice versa!
Tuesday, July 31, 2018 - 10:00 a.m. PT | 11:00 a.m. MT | 1 p.m. ET
Join us in learning how to create your own set of financial statements. During the course, we will review the five steps and two checks to produce reports for financial reporting:
Wednesday, August 1, 2018 - 10:00 a.m. PT | 11:00 a.m. MT | 1:00 p.m. ET
In this course we explore iCity® reports, customization and creating dashboards. Learn how a dashboard can consolidate sections of your reports on a single screen.
• Editing stock reports
• Creating new reports
• Form Designer
• Creating a dashboard
Thursday, August 2, 2018 - 10:00 a.m. PT | 11:00 a.m. MT | 1:00 p.m. ET
This course consists of three two hour sessions and is designed for all utility billing clerks, especially newer or non-iCity trained staff. In this course, the entire utility billing process is reviewed. Expect to learn about the many tools available to meet your needs and empower your staff with greater access to information and decrease customer response time. This course is also highly beneficial to seasoned utility billing clerks that wish to streamline processes for simplified workflow.
Session 1 - Wednesday, August 8, 2018 - 10:00 a.m. PT | 11:30 a.m. MT | 1:30 p.m. ET
Session 2 - Thursday, August 9, 2018 - 10:00 a.m. PT | 11:30 a.m. MT | 1:30 p.m. ET
Session 3 - Friday, August 10, 2018 - 10:00 a.m. PT | 11:30 a.m. MT | 1:30 p.m. ET
Join us in this session to review process and options for tax sales and tax deferrals.
1) reviewing delinquent properties
2) adding fees and mail merge
3) tracking deferrals
Monday, September 10, 2018 - 10:00 a.m. PT | 11:00 a.m. MT | 1 p.m. ET
Supplementals? MOS? PRANs? ANAs? ARBs? Let us help you process your assessment adjustments and issue your billing in an efficient and timely manner.
Tuesday, September 11, 2018 - 10 a.m. PT | 11 a.m. MT | 1 p.m. ET
This session is for all payroll clerks. Whether you are a seasoned professional, new to payroll or simply new to using iCity, this session will show you how to streamline processes for simplified workflow. In this session, the entire payroll processes is reviewed.
Thursday, September 13, 2018 - 10:00 a.m. PT | 11:00 a.m. MT | 1 p.m. ET
This session is designed to assist payroll employees with current working knowledge of the payroll process. Topics covered include how to set up automatic accruals, make adjustments, reversing a cheque and a review of various reports.
Tuesday, September 18, 2018 - 10:00 a.m. PT | 11:00 a.m. MT | 1:00 p.m. ET